Home > MSCRM General > Back up Microsoft Dynamics CRM 3.0 system

Back up Microsoft Dynamics CRM 3.0 system

Last month, i have come accross a whitepaper regarding Back Up of MSCRM system. Backing up MSCRM System is not a simple task. Backup requirements vary according to the servers involved. The following table provides a summary of what to back up for Microsoft CRM. For in detail backup plans please look into the following whitepaper:


Server What to back up for Microsoft CRM Comments
Domain controller Full
Exchange server Backup not required by Microsoft CRM. Backup may be required for Exchange purposes.
SQL Server Organization_name_MSCRM
Backup should be done using SQL Server Enterprise Manager.
The Organization_name_MSCRM and ReportServer databases should have full database backups and transaction log backups.
For databases that are not updated frequently, such as msdb and Organization_name_METABASE, you may choose only full database backup.
Backup of the master and msdb databases are not required by Microsoft CRM but should be part of an overall backup strategy.
Microsoft CRM server ISV.config and OutlookClient_sample.xml
(Default location: c:\Inetpub\wwwroot\_Resources)
(Default location: c:\Inetpub\wwwroot)
Miscreports folder
(Default location: c:\Inetpub\wwwroot)
ISV.config, OutlookClient_sample.xml and web.config are required only if these files have been changed from the default settings. The file location assumes the installation occurred at the Default Web Site.

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